Big Brothers Big Sisters of Metro Milwaukee (BBBSMM)
BBBSMM complies with all applicable federal and
Wisconsin laws and with the Big Brothers Big Sisters of America (BBBSA)
Standards of Practice regarding the confidentiality, use, and protection of
Program Participant information. For purposes of this Agreement, Program
Participants include parents or legal guardians, youth, and volunteers.
Confidentiality and Use of Information
BBBSMM respects the confidentiality of all Program
Participant records. Except as permitted or required by law, BBBSMM shares
Program Participant information only among authorized staff and only for
legitimate program purposes, including screening, matching, supervision,
service delivery, safety, and program administration, consistent with the BBBSA
Service Delivery Model.
To promote youth safety, well‑being, and high‑quality
mentoring relationships, BBBSMM collects and evaluates information from Program
Participants and from lawful external sources. This information may include
confidential personal references, background checks, counseling or clinical
reports, and other assessments, as permitted by law. The content of
confidential references and third‑party reports is not disclosed to applicants
or Program Participants. When non‑acceptance or program decisions are based, in
whole or in part, on confidential sources or professional risk assessments,
BBBSMM does not disclose specific underlying reasons.
Ownership, Access, and Record Management
All Program Participant records, including paper
records, electronic files, photographs, video, and other media, are the sole
property of BBBSMM. Records are not the property of staff members or Program
Participants. Program Participant records are not available for review by
Program Participants except as required by law.
BBBSMM maintains Program Participant records in a
secure manner and limits access to authorized staff only, consistent with
nonprofit best practices and applicable law.
Consent and Authorized Disclosures
Information about Program Participants will be
released to individuals or entities outside BBBSMM only with the prior written
consent of the Program Participant or the parent or legal guardian, except as
permitted or required by law and as described in this policy.
Identifying information, including names,
photographs, video, or likenesses, may be used in BBBSMM publications,
fundraising, marketing, or promotional materials unless the Program Participant
or parent or legal guardian submits a written request restricting such use.
Such requests apply prospectively and do not affect materials already in
circulation.
For purposes of program evaluation, audit,
monitoring, or accreditation, BBBSMM may permit access to Program Participant
records by approved external entities, including BBBSA, upon authorization by
the Board of Directors and in accordance with applicable Standards of Practice.
Members of the Board of Directors or Board authorized evaluators may access
Program Participant files only as specifically authorized.
Information will be released to law enforcement or
the courts only in response to a valid subpoena, court order, or other legal
requirement. Information may also be shared with BBBSMM’s legal counsel in
connection with actual or potential litigation.
Mandatory Reporting and Safety Obligations
Under Wisconsin Statute § 48.981, BBBSMM staff are
mandated reporters and are legally required to report suspected child abuse or
neglect to the appropriate county child protective services agency or law
enforcement authority. Reports made in good faith are confidential and are protected
from civil and criminal liability under Wisconsin law.
If BBBSMM staff receive information indicating that a
Program Participant may present a credible risk of serious harm to themselves
or others, BBBSMM will take reasonable and appropriate actions to protect all
involved parties. Such actions may include referrals for medical or mental
health evaluation and or notification of law enforcement, as permitted or
required by law.
Information Sharing for Matching Purposes
When a youth or volunteer mentor is being considered
for a prospective match, BBBSMM shares relevant and appropriate information
with prospective match parties to support safety, informed consent, and match
success.
Information shared about volunteers may include age,
gender, race or ethnicity, religion, interests and hobbies, marital or family
status, sexual orientation, and/or living situation. Information shared about youth,
families and/or legal guardians may include age, gender, race or ethnicity,
religion, interests and hobbies, family composition or circumstances, sexual
orientation, and/or living situation.
Only information deemed relevant and reasonably
necessary for matching decisions and ongoing supervision will be shared.
Disclosure of such information does not imply endorsement, agreement, or
valuation of any personal characteristic. Such information is shared solely to
support informed consent and match compatibility and is never used as a basis
for discrimination by BBBSMM.
Authorization, Release, and Waiver
I understand that limited confidential information,
including professional observations and assessments by BBBSMM staff, may be
shared with parents or legal guardians of a prospective Little and or with
prospective volunteers for purposes of screening, matching, supervision, and
program participation.
I authorize the limited use and disclosure of such
information in accordance with this policy, applicable Wisconsin law, and BBBSA
Standards of Practice. I release and waive any claims against BBBSMM, its
employees, agents, and members of the Board of Directors arising from the good‑faith
use or disclosure of information consistent with this policy and legal
obligations.