BBBS Volunteer Application

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Non-Discrimination Policy

Our participants come to us with a wide range of personal characteristics. We believe that participant eligibility shall be determined without regard to race, color, religion, national origin, gender, marital status, sexual orientation, gender identity, veteran status, or disability. 

Basic Information

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Available Programs 
Below are the program types and a brief description of each. Please review these thoroughly and select the program you are interested in. 
  • Able to meet with a child in the community by picking them up from their home
  • Twice a month visits
  • One year commitment
  • Must be over 18
  • Must have your own transportation/auto insurance
  • Background check
  • Meet with a child in a school/after school setting 
  • Weekly visits/generally one hour per visit
  • One school year commitment
  • Must be over 16
  • Must have reliable transportation to the school/after school program
  • Background check if over 18

File can be a screenshot, PDF, or picture

File can be a screenshot, PDF, or picture

Contact Information

To ensure safety, our process includes a basic screening of other adults living in a volunteer's home. Please list the full name, other names used (maiden, alias, etc.), and birth date of ALL adults 18 year or older living in your home:

Employer Information

Additional Information

Previous Experience

References and Background Check

Please provide at least three references. A reference from a Spouse/Spousal Equivalent or Significant Other is required. Substitute a family member if no Spouse/Spousal Equivalent or Significant Other.
Professional Reference

Personal Reference

Spousal/Familial Reference

Volunteer Experience

Social Media 

I understand that:
  1. The references and youth organizations that I have worked for or been involved with as a volunteer whose information I have provided may be contacted by telephone or email.
  2.  I am in no way obligated to perform any volunteer services.
  3. I will be asked to provide my social security number
  4. The information I provide may be used to conduct a background check, to include a driving records check, criminal background check, and other records where required by local, state, or federal law for volunteers working with youth. If matched, the information I provided may also be used to conduct an annual criminal background and driving records check. Continued involvement will be based on the information discovered.
  5.  Big Brothers Big Sisters has the right to accept or deny program participants and is not obligated to match me with a youth. Big Brothers Big Sisters is not required to provide me with a reason if I am not accepted or matched with a youth.
  6. As part of the enrollment process, I agree to provide additional personal information to assist Big Brothers Big Sisters in making a recommendation for matching.

Virtual Platform

Pre-Interview Questionnaire

Agency Weapons Policy

I have a firearm/weapon in my house/car. I will keep this item under lock and key or by trigger lock at any time during which my Little Brother or Little Sister is in my care. I understand that failure to abide by this subjects me to criminal prosecution and match closure. Certified Law Enforcement Officers are exempt from this requirement.  

Release of Information Authorization for Background Check


Disclosure of intent to obtain consumer report or investigative consumer report

Big Brothers Big Sisters of the Upstate may seek background information about you from a consumer reporting agency (Mind Your Business, Inc.) for volunteer purposes. The agency will produce this information in a consumer report, an investigative consumer report, or both. Big Brothers Big Sisters may obtain these reports any time after you authorize Big Brothers Big Sisters to obtain them. That means Big Brothers Big Sisters may obtain a report any time during your volunteer service if Big Brothers Big Sisters accepts you as a volunteer.

A consumer report includes information that bears on your credit standing, character, general reputation, or other personal characteristics. Consumer reports may include credit reports, criminal records, driving records, and other resources.

An investigative consumer report includes similar information. It also includes information from interviews with people who are acquainted with you or who may have relevant information about you.

You can ask Big Brothers Big Sisters for information about the scope of any investigative consumer report about you that it obtains. You must make your request within a reasonable time after you receive this disclosure.



Confidentiality Policy

BBBS respects the confidentiality of client and volunteer records and, with the exception of situations listed below, shares information about clients and volunteers only among the agency’s professional staff. The right to confidentiality applies not only to written records, but also to video, film, pictures or use of client or volunteer's names in agency publications. All records are considered the property of the agency and not of the agency workers, clients, or volunteers themselves.

Limits of Confidentiality Information will be released under the following circumstances:

1. Upon presentation of an authorized "Consent to Release Information" form signed by the parent/guardian or volunteer.

2. For promotional purposes with a signed copy of the “Consent to Use Identifying Information” form.

3. For purposes of program/case review, evaluation, audit, or accreditation to Big Brothers Big Sisters of America, the Board of Directors, Program Committee and funding sources.

4. Pursuant to a valid and enforceable subpoena.

5. To agency legal counsel in the event of litigation or potential litigation involving the agency.  Such information is considered privileged information and its confidentiality is protected by law.

6. Identifying information necessary to comply with state laws mandating reporting suspected child abuse. The agency staff will follow reporting requirement of their respective jurisdiction and will comply with mandated procedures.

7. Upon receipt of information that a client or volunteer may be dangerous to himself/herself or to others. Necessary steps may be taken to protect the appropriate party, which may include a medical referral or a report to the local law enforcement authorities.

8. At the time a child or volunteer is considered as a match candidate, the following information is shared between prospective match parties.  

Volunteer: Age, gender, race, religion, sexual orientation, interests, household composition, reason for application, special skills, life threatening illnesses, employment and specific information that would affect the match relationship;

Parent/ client: age, gender, race, religion, interests, living situation, needs and expectations for the match, life threatening illnesses, and school or family information that would affect the match relationship. A copy of this information profile sheet will be provided to you at your request.


I agree to keep all information regarding a potential Big Brothers Big Sisters match confidential. I will not discuss this information with any other person other than the assigned professional staff. I have read and understand the above document.  I agree to program participation under the conditions it sets forth.

Volunteer Code of Conduct

Big Brothers Big Sisters of the Upstate adopts this Code of Conduct to define acceptable standards of behavior for volunteer mentors (Bigs) and to provide a procedure for action whenever there are grounds to end services because participants have engaged in disruptive and/or unacceptable behavior.  Volunteer Bigs are responsible for providing a safe and rewarding environment for the Littles.  Therefore, it is expected that all Bigs with BBBSU will abide by the following code of conduct:
  • Bigs agree to conduct themselves in a manner consistent with their position as a positive role model to a Little, and as a representative of BBBSU, as outlined in the match agreement.
  • The Big is solely responsible for the care of the Little while taking part in match activities and the Big will follow BBBSU policy and guidelines around the safety of the Little as outlined in the Pre-Match Training. This includes the prompt reporting of any suspicion or disclosure of abuse or neglect to Family and Children’s Services.
  • Bigs agree to respect the privacy and dignity of the Littles and families we serve, by not divulging confidential information without consent, except where required by law, as in the case of suspected child abuse.
  • Bigs will follow the rules for posting on social media as outlined in BBBSU’s social media guidelines and only post photos of the Little with written consent from the parent/guardian (parent/guardian signed Consent to Use Identifying Information) using the Little’s first name only and never divulging the location of the Little (living address or school location).
  • Bigs will treat Littles, families, and BBBSU staff with respect & honesty.
  • Bigs will refrain from discriminatory comments or actions in regard to sexism, racism, ableism, classism, homophobia, biphobia, transphobia and any other behavior.
Refusal or Termination of Services:
The decision to refuse, suspend or terminate service is made by the Program Director in consultation with the CEO and Program Manager.  Wherever possible, if a participant is refused service, that service user is provided with a list of other community resources.

Reasons for refusal, suspension, or termination of services:
  1. When the CEO, Program Director or Program Manager agree that a Big has violated the above Code of Conduct.
  2. When a Big does not adhere to or violates BBBSU Program policies and procedures.
  3. When a Big is perceived to be threatening, harmful, or inappropriate to the Little, family, or BBBSU staff.
  4. When a Big behaves violently in any real or perceived manner.
  5. When a Big is or is perceived to be threatening or obscene in interaction with BBBSU staff, the Little, or the family.

Social Media Guidelines 

Social media sites are open lines of communication. Therefore, as representatives of Big Brothers Big Sisters, it is imperative that those engaging on social media sites follow these guidelines:

 1. Be Responsible. Be thoughtful about how you present yourself, your agency, and our organization. When in doubt, don’t.

 2. Be Respectful. Make sure that whatever you post will add a net positive to the discussion and not a negative. It’s okay to disagree with others, but being rude or disrespectful – i.e., cutting down or insulting an organization, staff, volunteers, donors, or supporters – is inappropriate. When a user escalates a situation, work to diffuse the situation by channeling it into an offline conversation. Remember that everything posted is public.

 3. Be Resourceful. Add value and spread the news about what your agency is doing. Link to press releases, blog postings, applicable news articles, partner events, etc. Your participation should help promote your agency and the network, assist the supporters or visitors who reach out to you, and help to build a sense of community. Participating in social media gives you the opportunity to share a lot of valuable information.

4. Be Smart. Use your best judgment when deciding what information to publish or spread. Know that there are consequences to what you publish. What you write could spread virally and will be public for a long time. It can be attributed to you and the organization in other published forms. Be respectful to the organization, staff, volunteers, children, families, donors, partners, and supporters.

 5. Respect Privacy of Others. Protect confidences and personal privacy. Only share information through social media that you know is appropriate for public consumption. Get approval before sharing information relayed to you by others. Always adhere to policies and ground rules related to confidentiality and child safety.

6. Be the first to respond to your own mistakes. Make sure that what you say is factually accurate. Clarify information that is incorrectly communicated and take responsibility if you are responsible for misstating fact.
Consent to Use Identifying Information in BBBS Promotional Materials 

I do herby give my permission for Big Brothers Big Sisters of the Upstate to use the following information about myself: name, picture, interest. This information shall be used by BBBS of the Upstate solely for promotional purposes. The permission granted by this consent form applies solely to the identifying information herein described and may not be used for any other purpose not provided for herein.

In giving this consent, I release Big Brothers Big Sisters of the Upstate, their nominees and designees, from any obligation or liability otherwise owed to me in connection with any personal or proprietary right I may have as a result of the sale, reproduction or use of the above referenced identifying information. This consent may be terminated in writing at any time.

Communicable Disease Policy                                                                 

A potential Big shall be in a state of physical health which will allow the Big to safely engage in some variation of activities with a Little Brother or Sister and to safely transport and supervise that child. If a Big applicant is under the care of a physician or is taking prescription medication, the Big may be required to submit a physician’s statement before continuing further in the application process.


If a parent discloses their child has a communicable disease, that information will be disclosed to the potential Big with parent permission. If a volunteer discloses having a communicable disease, that information will be disclosed to the parent of that child with the volunteer’s permission. Having a communicable disease is not reason for denial and will be handled on a case by case basis after consulting the Program Director and Chief Executive Officer. 
Appointment Policy 

If you have an appointment at any point during the enrollment process, and you do not call within 24 hours prior to the appointment to reschedule/cancel, the agency has sole discretion to decide if/when that appointment will be rescheduled and if/when the volunteer will be eligible for enrollment.