Big Brothers Big Sisters of Southeast Michigan recognizes that online social networking including but not limited to SnapChat, TikTok, Twitter, Reddit, Twitch, YouTube, Roblox, etc., are very popular communication tools and that many of our Bigs, Littles, and their Guardians use these websites. It is not possible for BBBS SEM to monitor all communications by its participants on these sites and, therefore, BBBSSoutheastMI has created this policy to provide guidance on the use of these social networking sites within the context of the match.
In general, personal use of social networking sites is typically for communications between peers, including friends and family. BBBSSoutheastMI wants to reiterate that the Big’s relationship with their Little is that of a mentor in addition to a friend. Not all social networking sites are designed to support mentoring relationships. Remember, in person contact is the most effective and most rewarding type of interaction. Failure to comply with this policy may be grounds for the termination of the match.
Please proceed thoughtfully when inviting or accepting an invitation from your Little/Big/ Guardian to a social networking site. Please note the age restrictions implemented by many of these sites. If there are any doubts, please contact your assigned Match Support Specialist and postpone your invitation or acceptance. If you do choose to participate in a social networking site with your Little/Guardian/Big, you must adhere to the following guidelines regarding any postings related to your match or affiliation with BBBSSoutheastMI:
1. Do not participate in any online social networking with/about your Little/Guardian/Big unless you have discussed this with the Parent/Guardian and your Match Support Specialist
and have received their signed approval (to be kept on file with BBBSSoutheastMI). The P/G must sign the media release with the agency.
2. Give the parent/guardian and BBBS SEM your social media handle and when possible, link your page to your Match Support Specialist’s page (if applicable) so that we can follow along with your postings.
3. Make sure that your page settings are set to private, so that only people you approve can view your online content. Review your social media privacy settings on a regular basis as updates and platform changes occur.
4. Honor confidentiality guidelines within your match; be cautious when posting detailed information about conversations with your Little, their Parent/Guardian, your Big, or with BBBSSoutheastMI staff. Posting generalized information or status updates is typically appropriate, but lengthier postings or blogs containing in-depth information should be approved by the parent/guardian and by BBBSSoutheastMI prior to posting.
5. Tell the P/G about anything you post pertaining to your Little and ensure they approve of it prior to posting.
6. Never post any pictures of your Little/Guardian online unless you have the written consent of the child’s Parent/Guardian. The consent form should be filed with BBBSSoutheastMI and stored in Matchforce.
7. Never post the last name of your Little, their parent/guardian, your Big, or BBBSSoutheastMI staff.
8. Never post any contact information for your Little/Guardian/Big.
9. Never post pictures that include any other Little or their Big on your personal page without permission from the other Big and the other Little’s P/G.
10. Never post any identifying information about your Little/Guardian/Big (e.g., child’s home address, school the child attends, pictures in front of the child’s home or school, where the parent works, etc.).
11. Never post anything (status, pictures, etc) that could be perceived as judgmental or offensive to your Little or his/her/their P/G. Likewise, remove any postings made by a third party that may be judgmental or offensive.
12. Be aware of other postings on your page that are not BBBSSoutheastMI related or are inappropriate for minors. Know that as a BBBSSoutheastMI volunteer you are a role model at all times. Please ensure that all content is appropriate and kid-friendly, in case your Little or his/her/their family were to read your social networking page. If your pages contain inappropriate (insensitive or offensive language, sexually explicit content, reference to drug use, etc.) content for a child to view/read, your social media pages must be set to private and inaccessible to the Little and their family. If the social networking site allows, create a separate group for your Little, his/her/their P/G, and BBBSSoutheastMI staff that limits your Little’s access to your general or universal postings.
13. Report any concerning (e.g., reference to self-harm or suicidal ideation, violence against others, sexually explicit content, reference to drug use, changes in mood or affect, etc.) content posted by your Little on social media to your Match Support Specialist immediately.
14. Do not post information that can only be accessed through the Mentor Mission Box page or through the BBBSSoutheastMI monthly e-newsletter on your personal page. The opportunities posted on the Mentor Mission Box page are meant for current Bigs only, not the general public (i.e. invitations to special BBBS match events).
15. Sign an updated Social Media Release form should you decide to friend/unfriend or follow/unfollow your Little online. This information will be updated in Matchforce.
16. When in doubt about whether or not something is appropriate to post, consult with your Match Support Specialist prior to posting.
17. Refer to social networking site restrictions on communicating/connecting with youth. Do not “friend” your Little if they are younger the required age restrictions of a platform.
BBBSSoutheastMI has the right to view the content and assess all public material on the social networking sites utilized by prospective or current Bigs and other volunteers. Inappropriate information or visual material can be cause for non-acceptance as a volunteer or subject for review and potential match closure by BBBSSoutheastMI. Failure to adhere to these guidelines may result in the closure of your match.