In order for Big Brothers Big Sisters of Westchester & Putnam to provide responsible, professional service to clients, it is necessary for volunteers, clients, and parents or guardians of clients to divulge extensive personal information about themselves and their families. The agency respects the confidentiality of client and volunteer records. Such personal information about clients and volunteers shall be shared only among the agency's professional staff, with the exception of the specific situations described below.
Limits on ConfidentialityExcept as otherwise provided herein, confidential information concerning volunteers, clients, and parents or guardians of clients may be released to or obtained from other organizations or persons only upon written consent to release/obtain such information by the affected volunteer, client, or parent/guardian. Information will be shared in summary form. Duplicates of agency records will not be shared
Identifying information concerning volunteers and clients may be used in agency publications or promotional material upon consent, written or oral, by the volunteer or client
For purposes of program evaluation, audit or accreditation, and with the prior written approval of the Board of Directors, certain outside bodies, such as Big Brothers Big Sisters of America, may be granted access to client and volunteer records. These outside bodies shall follow this Agency policy on confidentiality. Outside bodies shall use such information only for the purpose(s) stated in the approval action of the Board of Directors.
Client and volunteer information shall only be provided to law enforcement officials or the courts by the CEO pursuant to a valid subpoena.