The BBBS of Greater Pittsburgh respects the confidentiality of all clients’
(defined as caregiver/guardian/parent, child, and volunteer) records and, with
the exception of situations listed below, shares information about clients only
among the agency professional staff. In order to provide service, which
is in the best interest of the children served by the program, information from
outside sources, including confidential references must be assessed along with
information gained from the clients. It is the agency’s responsibility to
protect the confidentiality of reference responses and counseling reports by
not disclosing their content to a client applicant. Therefore, the agency
may decide not to disclose the reason for rejection to the client.
All records are considered the property of the agency and not
the agency workers or clients themselves. Records are not available for
review by the clients. Clients must sign this summary statement indicating
an understanding of the agency’s confidentiality policy and agree to program
participation under the guidelines before being accepted into the
program.
Information will be released to other individuals or non-BBBS
organizations only with the client's written consent. Identifying
information regarding clients may be used in agency publications or promotional
materials unless the client requests otherwise. For purposes of program
evaluation, audit, or accreditation, and with the prior approval of the Board
of Directors, certain outside bodies such as Big Brothers Big Sisters of
America may have access to client records. Members of the Board of
Directors or evaluators appointed by the Board have access to client files upon
authorization of the Board of Directors. Information shall only be
provided to law enforcement officials or the courts pursuant to a valid and
enforceable subpoena. Information shall be provided to an agency's legal
counsel in the event of litigation or potential litigation involving the
agency.
State law mandates that suspected child abuse be reported to the
appropriate authorities. If an agency worker receives information indicating
that a client may be dangerous to himself or herself or to others, necessary
steps may be taken to protect the appropriate party. This may include a
medical referral or report to the local law enforcement authorities.
At the time a child or volunteer is considered as a match
candidate, information is shared by the agency with the prospective match
parties. The information about the volunteer may include such items
as: age, sex, race, religion, interests, hobbies, marriage, family
status, sexual orientation, gender identification, living situation, etc.
Information about the child/parent may include such items as: age, sex, race,
religion, interests, hobbies, family situation, sexual orientation, gender
identification, living situation etc.
I understand that some information, including opinions of the BBBSPGH staff, may be shared with parents of a potential Little or a potential volunteer. I hereby give my authorization
for such limited release and use of information that may otherwise be deemed
confidential pursuant to the policies contained in the complete confidentiality
policy statement and I release and waive any liability against the
organization, all Big Brothers Big Sisters personnel and the Board of Directors
of said organization.