1) By becoming a Mentor, you are agreeing to a commitment of one academic school
year with a weekly one hour visit to your Mentee’s school. Please allot enough time
within your schedule to accommodate this commitment. If your other responsibilities
begin to prevent you from serving as an effective Mentor, please inform your Case
Manager immediately.
2) Please be consistent in your visits with your Mentee, as consistency helps to build
trust in the friendship. Many of the children in our program have faced rejection in
their lives; therefore, the BBBS goal is to provide them with a consistent, supportive
role model whom they can depend on and look forward to seeing at school.
3) Call the school in advance if you cannot be there on a scheduled day. Please explain
to your Mentee that emergencies arise and that you may sometimes have to miss a
scheduled visit.
4) Call the school prior to visiting to ensure that your Mentee is present. School
attendance records are usually available by 10 AM.
5) Let your Mentee know that you enjoy spending time with him/her and give him/her positive feedback for jobs well done. Children love being encouraged, and a kind word could lift anyone’s spirits!
6) Spend at least 15 minutes with your Mentee assisting with school work. The
remaining time can be used for playing board games, reading a book, talking,
learning a new hobby, etc. Ask your Mentee for input on what he/she would
like to do.
7) Please do not take gifts to your Mentee. Your role is to be a friend and role model,
not a gift giver. The focus of your match should be on creating and sustaining a
friendship, not on material things.
8) Meetings between you and your Mentee should be one-to-one in order to help your
Mentee get the most out of the mentoring relationship. Although other children may
want to tag along, please do not make it a habit to include them in your meetings. If
this begins to be a problem, please speak with the guidance counselor.
9) Talk with your Mentee’s teacher, guidance counselor, and your Case Manager to get
feedback about your impact as a Mentor in the child’s life.
10) Do not get upset if your Mentee does not respond or communicate openly right
away. Some children take time to feel comfortable with a newcomer.
11) BBBS Mercer respects the privacy of all clients. The information we share with you
about your Mentee is confidential and has been approved by the parent/guardian. As
you get to know your Mentee, you may learn more about his/her family and personal
situation. Please do not share your Mentee’s information with your friends, family, or
colleagues.
12) Please contact your Case Manager if you are unsure about how to handle an issue.
Your Case Manager is available to provide support and guidance for any situations
that may arise between you and your Mentee.
13) If you are ever made aware of any dangerous or harmful information in regard to
your Mentee, please contact your Case Manager immediately.
14) The School-Based program restricts contact with the Mentee to the school compound. Out of school visits require the parent’s written approval. If you would like to see your Mentee outside of school, please inform your Case Manager. Your Case
Manager will then contact the parent in order to have the necessary paperwork
signed. A completed copy will be sent to you for your records.
15) College-Based Mentors are not allowed to take their Mentees to any of the
dormitories on campus.
16) Please observe a respectable dress code when visiting your Mentee. Tight clothing,
low cut blouses, revealing clothing, short skirts, shorts, etc. are considered
inappropriate by school administration standards.
17) Please respond to emails and phone calls from your Case Manager. Communication between Mentor and Case Manager is required in order for BBBS Mercer to maintain liability coverage for your match. Failure to respond to your Case
Manager’s attempts at reaching you within 2 consecutive months will result in your
match being closed.
18) Please promptly complete and return surveys/questionnaires requested by your Case Manager. These surveys/questionnaires are critical reporting tools used by BBBS
Mercer for several purposes: to evaluate our matches and identify areas that
require our intervention; to submit to our National office for data analysis towards
the improvement of the nationwide Big Brothers Big Sisters program; and to provide
supporting evidence to funders about the benefits of our program.
Thank you for your attention to these guidelines and for your cooperation in implementing them. BBBS Mercer encourages you to contact your Case Manager if you have any questions or require further explanation. Our office hours are Monday-Friday, 9 AM to 5 PM