BBBS is committed to protecting the safety, privacy, and confidentiality of all program participants. Electronic records are maintained securely through BBBS's authorized data management system. All staff, volunteers, youth, and parents/guardians are required to sign and comply with BBBSs Confidentiality Policy.
BBBS recognizes that social media and digital technology are common and valuable communication tools. While mentoring relationships are intended to occur primarily through in-person interactions, BBBS understands that digital communication may sometimes be appropriate. When communication occurs outside of in person meetings, matches are encouraged to use BBBS-provided or BBBS-approved platforms whenever possible.
All volunteers, youth, and parents/guardians who engage in digital communication, including texting, email, video chats, social media, blogs, and other online platforms, agree to the following:
1. Be Positive Role Models
a. Conduct themselves responsibly and serve as positive role models in all online activity and communications.
b. Recognize that information shared publicly online may be viewed by youth participants and their families.
2. Protect Privacy and Confidentiality
a. Respect the privacy and dignity of youth, families, volunteers, staff, and BBBS.
b. Not share confidential information about any participant, volunteer, employee, or BBBS business.
c. Not post or share photos, videos, or identifying information about a youth or family without prior parental/guardian consent. If the Little is 18+, they can provide consent.
3. Maintain Appropriate Boundaries
a. Use good judgment regarding the timing, frequency, and nature of digital communications.
b. Conduct all communications in a manner consistent with the mentoring relationship and BBBS's child safety standards.
c. Be transparent in online and digital interactions.
1. 4. Use Social Media Responsibly
a. Speak respectfully about BBBS, program participants, staff, volunteers, and families.
b. Refrain from posting content that could negatively impact BBBS, a match, or any participant.
c. Bigs may not connect with youth under the age of 13 through social media platforms, as most platforms require users to be at least 13 years old.
5. Report Safety Concerns
a. Immediately report any inappropriate communication, social media activity, technology misuse, cyberbullying, online exploitation concerns, or content that may endanger a child's health, safety, or well-being to BBBS staff.
b. Report any suspected violations of this policy or other BBBS policies.
6. Follow BBBS Policies and Applicable Laws
a. Comply with all BBBS policies and procedures related to communication, technology use, child safety, confidentiality, and social networking.
b. Adhere to all applicable local, state, and federal laws.
BBBS reserves the right to review publicly available online information about volunteers as part of its ongoing commitment to child safety and program integrity.
Failure to comply with this policy may result in corrective action, including suspension or termination from participation in BBBS programs.
For Small Group Mentoring:
Littles are prohibited from using any devices, including phones, games, and tablets, except their own and any provided or approved by BBBS. Privacy controls and settings will be used to restrict accessibility of the Little to only age-appropriate content when use of devices is integrated into the small group mentoring programming.