At Big Brothers Big Sisters Twin Cities (BBBSTC), we care about your privacy. This overview explains how we collect, use, and protect information about you if you are part of one of our programs.
What We Collect
• Your name and contact information – like your phone number, email, or address.
• Information for matching – like age, gender, race, religion, school, interests, family, and who you live with.
• Messages you send us – like emails or notes you give to staff.
• Your opinions – like answers to surveys or feedback you give.
We collect information to help match you with a Big or Little, run our programs, and keep everyone safe.
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How We Use Your Information
• Help match Bigs and Littles
• Support matches
• Answer questions and talk with you
• Make our programs better for everyone
• Keep our programs safe and follow the law
• Ask for your thoughts through surveys or check-ins
• Let you know if something important changes
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Who Might See Your Information
We do not sell your information. But we may share it with trusted people or groups who help us run our programs, including:
• BBBSTC staff and trained volunteers
• The national Big Brothers Big Sisters office
• Trusted partners who help us with things like technology, research, or surveys
• Board members, when needed and approved
• Law enforcement or child protection agencies if someone is in danger
• Government agencies when required by law
We only share what is needed and only when it helps keep our program running safely and effectively.
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Keeping Your Information Safe
We use secure systems to protect your information. We take steps to keep it private and safe. But no system is perfect, especially when sending things online. We do our best to protect you.
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Your Rights and Choices
You can ask us:
• What information we have about you
• To correct something if it's wrong
• To stop sending you updates or surveys
If you have questions or want to make a change, we’re here to help at thinkbig@bigstwincities.org